If AirPrint Cannot Be Used

Make sure that the machine is turned ON. If the machine is turned ON, first turn it OFF, then wait for at least 10 seconds and then turn it back ON to check if the problem is solved.

Make sure that no error messages are displayed on the machine.

Make sure that Apple devices and the machine are connected to the same LAN. If the machine is turned ON, it may take several minutes before the machine is ready for communication.

Make sure that Bonjour on your Apple device is enabled.

Make sure that the machine is configured to enable execution of jobs from a computer even when no department ID and password are entered. Blocking Jobs When Department ID Is Unknown

For printing, make sure that the paper is loaded in the machine and that the machine contains a sufficient amount remaining in the toner cartridge. Displaying the Screen for AirPrint

For scanning, make sure that the machine's setting for Network Link Scan is <On>. Changing the Setting of Functions Available with AirPrint