Clearing Paper Jams

If a paper jams, <Paper jammed.> is displayed on the screen. Select <Next> to display simple solutions. If it is difficult to understand the procedures on the display, see the following sections to clear jams.

		Feeder Paper Jams in the Feeder
		Multi-purpose tray/Paper drawer Paper Jams in a Paper Source
		Interior Paper Jams in the Main Unit
		Duplex transport guide Paper Jams in the Main Unit
		Back side Paper Jams in the Main Unit


When removing the jammed paper, do not turn OFF the machine Turning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax documents. If paper tears Remove all the paper fragments to prevent them from becoming jammed. If paper jams repeatedly Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine. Check that the paper is appropriate for the machine. Available Paper Check that no jammed paper fragments remain in the machine. Do not forcibly remove the jammed paper from the machine Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved

When removing the jammed paper, do not turn OFF the machine

Turning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax documents.

If paper tears

Remove all the paper fragments to prevent them from becoming jammed.

If paper jams repeatedly

Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.

Check that the paper is appropriate for the machine. Available Paper

Check that no jammed paper fragments remain in the machine.

Do not forcibly remove the jammed paper from the machine

Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved