Paper Jams Inside the Main Unit
Check the paper jam location on the screen, and follow the procedure below to remove the paper.
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Confirm before handlingThe cover does not open while the main unit front cover lock indicator is lit. Follow the instructions on the screen. Close the cover that is open. |
1
Open the front cover of the main unit, and turn the dial.
| Open the front cover of the main unit. |
| Turn the green knob ( ) counterclockwise 15 times (about 4 revolutions). |
2
Check whether paper is jammed in the fixing transport unit.
| Grip the green lever ( ) and pull out the fixing transport unit. | The fixing unit and its surroundings are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area. |
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| If paper is jammed, gently pull it out in the direction of the arrow. |
3
Check whether paper is jammed in the edge guide.
| Open the edge guide ( ). |
| If paper is jammed, gently pull it out in the direction of the arrow with the edge guide open. |
| Close the edge guide. |
4
Check whether paper is jammed in the inner output unit.
| Open the inner output unit ( ). |
| Open the inner output guide ( ). |
| If paper is jammed, gently pull it out in the direction of the arrow with the inner output guide open. | The inner output guide and its surroundings are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area. |
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| Return the inner output unit to its original position. |
5
Check whether paper is jammed in the duplexing guide.
| Hold the green tab ( ) and open the duplexing guide. |
| If paper is jammed, gently pull it out in the direction of the arrow. |
| Close the duplexing guide. |
6
Return the fixing transport unit to its original position.
7
Gently close the front cover of the main unit until they click.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.