Paper Jams in the Staple Finisher
1
Check whether paper is jammed in the finisher.
| Open the front cover of the finisher.  |
 | Turn the green knob to feed the jammed paper to the output tray side.  |
 | If paper comes out of the output tray of the finisher, gently pull the paper out in the direction of the arrow.  |
 | Close the front cover of the finisher. |
2
Lift the platen glass.
Hold the front edge of the platen glass and lift it gently.
If you are using the imageRUNNER ADVANCE DX C357P, proceed to Step 4.
3
Check whether paper is jammed in the reversing unit.
If paper is jammed, gently pull it out in the direction of the arrow.
4
Check whether paper is jammed in the delivery unit.
| Open the cover of the buffer pass unit.  |
| If paper is jammed, gently pull it out in the direction of the arrow.  |
| Close the cover of the buffer pass unit. |
5
Lower the platen glass.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.
 |
When closing the platen glass, do not hold its lateral sides. Doing so may cause your fingers to be caught under the platen glass, resulting in injury. |