Upgrading This Software

This section describes the procedure for upgrading this software.
When upgrading this software from an old version to a new version, upload the upgrade file to this software, rather than executing the installer.
NOTE
When an older version of this software is upgraded, the version displayed in [Apps & Features] in Windows remains the version that was first installed. The installed version can be checked on the following page of this software.
[System] menu > [Agent Information]

Preparing to Upgrade

1.
Access this software from a Web browser, and log in as the system manager.
2.
Confirm that no tasks are executing or scheduled to start executing soon.
On the following page, confirm that no tasks are executing.
[Tasks] menu > [Running Tasks]
On the following page, confirm that no tasks will start while this software is upgrading.
[Tasks] menu > [Built-In Tasks]
IMPORTANT
An error may occur if this software is upgraded while a task is executing.

Upgrading This Software

IMPORTANT
Settings are also required on the Remote Monitoring Server side.
1.
Access this software from a Web browser, and log in as the system manager.
2.
Select the [System] menu > [Agent Information].
3.
In [File for Update], select the file for upgrading this software.
File name: cdca-upgrade-package.zip
Select the "cdca-upgrade-package.zip" file itself, rather than a file inside the "cdca-upgrade-package.zip" file.
4.
Click [Upload].
5.
When the file has been added, click [Update].
Confirm the displayed message, and click [Yes].
If the [License Agreement] screen is displayed, check the displayed information and click [I Agree].
When installation is complete, the login screen is displayed.
NOTE
Even if the [No network connection.] message is displayed, no operations are required. The login screen will be displayed shortly.
6.
Confirm that the upgrade is complete.
Wait five minutes after the login screen is displayed before performing this operation.
NOTE
If you log in immediately, the screen may not be displayed correctly due to the cache stored in the Web browser. In in this case, log out, then log in again after waiting a while.
Enter the password on the login screen, and click [Log In].
Confirm the version of the Agent in the [System] menu > [Agent Information].