Long Sheet Jams through the Fixing Station to the Marking Engine (2-sided Printing)
Check the paper jam location on the screen, and follow the procedure below to remove the paper.
The positions of each unit and area, "B lever," "F1 guide," etc. in the procedure are as shown in the figure.
|
Remove paper from the toner-unfixed-paper feeding unit (right) (B). The toner on the paper may scatter, causing the inside of the main unit to become dirty and the quality of the image to be affected. |
1
Open the fixing station front cover in the order of left and right.
2
Prepare to pull out the long sheet in the 2-sided guide.
 | Open the A1 guide  .According to the movement, the A2 guide  opens and the inversion guide goes down.  The LEDs of the A2 guide light/blink. (front: light. rear: blink) The LEDs do not turn off when you remove the jammed paper. Visually check that there is no paper left. The LEDs will turn off when the front cover of the fixing station is closed. |
 | Open the F1 guide.  |
3
In the 2-sided guide, pull out the long sheet gently while bending it.
 |
There is a hot part around the fixing unit. Be careful not to touch the guide when removing the paper. |
If you apply too much force and pull out the long sheet in the wrong direction, the paper may break in the middle.
| From the left side of the 2-sided guide, pull out the long sheet gently in the direction of the arrow while bending it.  |
| From the left side of the 2-sided guide, pull out the long sheet gently in the direction of the arrow while bending it.  |
 | When pulling out the paper completely, remove it toward you. |
4
Check whether or not paper pieces remain around the 2-sided guide.
| Check whether or not paper pieces remain in the 2-sided guide (left) (F1). If paper pieces are left, remove those.  |
| Close the F1 guide. |
| Check whether or not paper pieces remain in the 2-sided guide (right) (A1) and the 2-sided intermediate guide (A2). If paper pieces are left, remove those.  |
 | Close the A1 guide and then the A2 guide in that order. |
5
Close the fixing station front cover in the order of right and left.
6
Open the front cover of the main station.
7
Check whether or not paper pieces remain around the toner-unfixed-paper feeding unit.
| Tilt the C2 lever to the left to release the lock. |
| Holding the C2 lever, pull the toner-unfixed-paper feeding unit out.  |
| Open the C4 guide. |
| Hold the C4 guide open by hand and check whether or not paper pieces remain. If paper pieces are left, remove those.  When you release the C4 guide, it closes. |
 | Check whether or not paper pieces remain on the feeding belt (C5). If paper pieces are left, remove those.  |
 | Gently push the toner-unfixed-paper feeding unit back into the machine holding the C2 lever. When pushing in the toner-unfixed-paper feeding unit, the C2 lever you hold may move so that it pops up, but this is not a malfunction. Push it all the way in and proceed to the next step. |
 | Turn the C2 lever to the right to lock.  |
8
Close the front cover of the main station.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.