Long Sheet Jams in the Marking Engine (2-Sided Printing)
Check the paper jam location on the screen, and follow the procedure below to remove the paper.
The positions of each unit and area, "C2 lever," "C3 guide," etc. in the procedure are as shown in the figure.
|
Remove paper from the toner-unfixed-paper feeding unit (right) (B). The toner on the paper may scatter, causing the inside of the main unit to become dirty and the quality of the image to be affected. |
1
Open the fixing station front cover in the order of left and right.
2
Open/close the 2-sided guide.
 | Open the A1 guide  .According to the movement, the A2 guide  opens and the inversion guide goes down.  The LEDs of the A2 guide light/blink. (front: light. rear: blink) |
 | Close the A1 guide .The LEDs will turn off when the front cover of the fixing station is closed |
 | Close the A2 guide . |
3
Close the fixing station front cover in the order of right and left.
4
Open the front cover of the main station.
5
In the left side of the toner-unfixed-paper feeding unit, pull out the long sheet gently while bending it.
If you apply too much force and pull out the long sheet in the wrong direction, the paper may break in the middle.
Your hands may become dirty by pulling out the toner-unfixed paper. Wash away the toner on your hands with water soon after finishing the operation.
| Pull out the paper on the side of the toner-unfixed-paper feeding unit gently in the direction of the arrow while bending it.  |
| When pulling out the paper completely, remove it toward you. |
6
Check whether or not paper pieces remain around the toner-unfixed-paper feeding unit.
| Tilt the C2 lever to the left to release the lock. |
| Holding the C2 lever, pull the toner-unfixed-paper feeding unit out.  |
| Open the C3 guide. |
 | Hold the C3 guide open by hand and check whether or not paper pieces remain. If paper pieces are left, remove those.  |
 | Close the C3 guide. |
 | Open the C4 guide. |
 | Hold the C4 guide open by hand and check whether or not paper pieces remain. If paper pieces are left, remove those.  When you release the C4 guide, it closes. |
 | Check whether or not paper pieces remain on the feeding belt (C5). If paper pieces are left, remove those.  |
 | Gently push the toner-unfixed-paper feeding unit back into the machine holding the C2 lever. When pushing in the toner-unfixed-paper feeding unit, the C2 lever you hold may move so that it pops up, but this is not a malfunction. Push it all the way in and proceed to the next step. |
 | Turn the C2 lever to the right to lock.  |
7
Close the front cover of the main station.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.