Other Party's Telephone or Fax Number Is Not Displayed

Troubleshoot by checking the items below.

Is the Machine Connected to a Telephone That Supports Number Display?

The machine does not support number display. When a telephone that supports number display is connected to the machine, the other party's number can be displayed on the display of the telephone.

* The other party's number may not be displayed even if a telephone that supports number display is connected to the machine. For details, see the manual of the telephone.

Is the RX Mode Set to [Auto] or [Fax/Tel (Auto Switch)]?

If so, when the settings are configured so that the machine rings when receiving a fax, the other party's number can be displayed on a connected telephone that supports number display while the machine is ringing.

[Settings/Registration]

[RX/Forwarding Settings]

[Fax RX Settings]

[Edit]

select the [Use Incoming Ring] checkbox

enter the number of rings

[OK]

On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings. [Incoming Ring]