on the control panel 
[Network Information] [IPv4] view the setting.| User's Guide (Product Manual) | |
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 User's Guide (Product Manual) | |
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Portal TopManual topAbout the MachineSupported FunctionsSystem Manager ID and PINMeasures to Prevent Unauthorized AccessNames of Parts and Their FunctionsFront SideBack SideInteriorControl Panel2-Sided Double Pass Feeder1-Sided FeederMulti-purpose TrayDrawerUsable PaperPrecautions When Handling PaperSpecificationsBasic Specifications2-Sided Double Pass Feeder Specifications1-Sided Feeder SpecificationsPrint SpecificationsScan SpecificationsFax SpecificationsNetwork SpecificationsSecurity and Management Function SpecificationsSupported EnvironmentRecommended FunctionsDigitizing DocumentsCost SavingsMaking Operations More EfficientSetting UpConfiguring the Default Settings (Setup Guide) (Touch Panel Model)Configuring the Default Settings (Setup Guide) (5 Lines LCD Model)Setting Up the NetworkSelecting Wired or Wireless LANConnecting to a Wired LANConnecting to a Wireless LANConnecting to a Wireless LAN by Using the Router Button (Push Button Mode)Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode)Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method)Connecting to a Wireless LAN by Setting the Details (Manual Setup Method)Setting IPv4 AddressesSetting IPv6 AddressesConfiguring Your Machine for Your Network EnvironmentManually Configuring the Ethernet SettingsConfiguring DNSConfiguring SMBConfiguring WINSConfiguring SNMPConfiguring SNTPChecking the Network Status and SettingsConfiguring the Fax Settings (Fax Setup Guide)Installing Software and Drivers to the ComputerBasic OperationsTurning ON and OFF the MachineTurning ON the MachineTurning OFF the MachineRestarting the MachineReducing Power Consumption (Sleep Mode)Using the Control PanelScreens Displayed on the Control Panel[Home] Screen[Status Monitor] ScreenHow to Operate the Control Panel (Touch Panel Model)How to Operate the Control Panel (5 Lines LCD Model)Entering CharactersCustomizing the [Home] ScreenLogging In to the MachinePlacing OriginalsLoading PaperLoading Paper in the DrawerLoading Paper in the Multi-purpose TrayPreparations and Orientation for Loading EnvelopesOrientation for Loading Paper with a LogoSpecifying the Paper Size and TypeSetting the Paper Size and Type for the DrawerSetting the Paper Size and Type for the Multi-purpose TrayRegistering a Frequently Used Paper Size and Type for the Multi-purpose TrayRegistering Non-standard Size Paper (Custom Paper)Hiding Unused Paper SizesRegistering Destinations (Address Book)Address Book FunctionRegistering Destinations to the Address Book (Control Panel)Registering Groups to the Address Book (Control Panel) Editing and Deleting Destinations in the Address Book (Control Panel)Registering Destinations to the Address Book (Remote UI)Registering Groups to the Address Book (Remote UI)Specifying DestinationsSpecifying Destinations (Address Book)Specifying Destinations (Direct Input)Specifying Destinations (Address Book on a Mobile Device)Specifying Destinations (TX Job Log)Changing the Default SettingsAdjusting the Volume (For Models with a Fax Function)[Volume Settings] ScreenReducing the Operation Sound (Quiet Mode)PrintingPrinting PreparationsPreparing to Print from a ComputerConfiguring a Printer Port (Windows)Setting Up a Print ServerPreparations for Using Universal PrintRegistering the Machine to Cloud ServiceRegistering the Machine to the ComputerPrinting from a ComputerRegistering Non-standard Size Paper to the Computer (Custom Size)Printing with Universal PrintCanceling PrintingViewing the Print Job Status and LogScanningPreparations for ScanningPreparing to Save Scanned Data to a ComputerPreparing for a Shortcut Key to Store Scanned Data to a ComputerPreparing to Send Scanned Data by E-mailConfiguring the Basic Settings for Sending E-mail (Send Function Setting Tool)Using the Downloaded Send Function Setting ToolConfiguring Detailed Information of the E-mail Server (Remote UI)Preparing to Save Scanned Data to a Shared FolderRegistering a Shared Folder to the Address Book (Send Function Setting Tool)Scanning (Saving to a Computer)Scanning (Sending by E-mail)Scanning (Saving to a Shared Folder)Scanning Using the Shortcut Key (Saving to a Computer)Scanning from a Computer (Saving to a Computer)Starting MF Scan UtilityScan Settings (Touch Panel Model)Canceling ScanningChecking the Send and Save Status and Log of Scanned Data (Touch Panel Model)FaxingPreparing to Send and Receive FaxesPreparing to Send Faxes from a ComputerChanging Fax RX Mode and Setting the Action when Receiving a FaxChanging the Fax Number and Unit NameForwarding Faxes and Configuring the Backup SettingsBacking Up Sent FaxesAuto Forwarding and Backing Up Received FaxesSending FaxesSending a Fax after a Phone Conversation (Manual Sending)Sending Faxes from a Computer (PC Faxing)Securely Sending PC FaxesFax Original Scan SettingsReceiving FaxesReceiving Faxes via Telephone (Remote RX)Changing the Print Settings for Received FaxesCanceling Fax SendingChecking the Status and Log for Sent and Received FaxesCopyingCopy OperationsAdditional Copying FeaturesPaper Save CopyCopying Both Sides of ID Cards onto One SheetCopying Multiple Passports onto One SheetCanceling Copy OperationsChecking the Copy StatusLinking with Mobile DevicesPreparations for Linking with Mobile DevicesPreparations for Direct ConnectionPreparations for Using AirPrintConnecting a Mobile Device to the Machine Connecting a Mobile Device via Wireless LAN Router (LAN Connection)Connecting a Mobile Device Directly to the Machine (Direct Connection)Using a Dedicated Application to Print and Scan (Canon PRINT Business)Using AirPrint Application to Print and Scan Data and Send FaxesPrinting from an Android DevicePrinting from Chromebook or Other Device with Chrome OSSecuritySetting the Department ID and PIN for the AdministratorProtecting the NetworkSetting the FirewallChanging the Port NumberUsing a ProxyUsing TLSUsing IEEE 802.1XManaging and Verifying a Key and CertificateGenerating a Key and CertificateGenerating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a CertificateRegistering a Key and Certificate or CA Certificate Obtained from an Issuing AuthorityVerifying a Received Certificate with OCSPPreventing Sending Data by Mistake and Leaking InformationLimiting Available DestinationsConfirming the Destination before SendingRestricting Fax SendingRestricting Use from a Mobile DeviceRestricting PrintingSaving Received Documents in the Machine (Memory Lock)Preventing Unauthorized UseRestricting Address Book Registration and EditingRestricting Use of Remote UIPreventing Connection to Computer via USB PortConfiguring LPD, RAW, or WSDDisabling HTTP CommunicationManaging the MachineSetting the Date and TimeManaging the Machine from a Computer (Remote UI)Starting Remote UIPortal Page of Remote UIChecking Usage and Logs with Remote UIMonitoring the UsageChecking the Number of Printed Pages (Check Counter)Printing and Viewing Reports and ListsChanging the Report and List Print SettingsClearing the Mail BoxImporting and Exporting the Address BookUpdating the Firmware (Touch Panel Model)Updating the Firmware (5 Lines LCD Model)Initializing the Settings and DataSettings Menu Items[Preferences][Display Settings][Timer/Energy Settings][Network][Wireless LAN Settings][TCP/IP Settings][External Interface][Accessibility][Volume Settings][Adjustment/Maintenance][Adjust Image Quality][Special Processing][Maintenance][Function Settings][Common][Paper Feed Settings][Print Settings][Scan Settings][Generate File][Copy][Printer][Printer Settings][PDL Selection (Plug and Play)][Send][Common Settings][Scan and Send Settings][Fax Settings][Receive/Forward][Common Settings][Fax Settings][Set Destination][Management Settings][User Management][Device Management][Remote UI Settings/Update Firmware][Remote UI Settings][Data Management][Security Settings][Authentication/Password Settings][Toner Deliv. Set.] or [Toner Delivery Set.]MaintenanceCleaning the MachineCleaning the Surface of the MachineCleaning inside the MachineCleaning the Platen GlassCleaning the FeederCleaning the Fixing AssemblyReplacing ConsumablesReplacing the Toner CartridgeReplacing the Drum CartridgeChecking the Remaining Amount of ConsumablesList of ConsumablesMoving the MachineTroubleshootingPaper JamsPaper Jams inside the Machine and in the Back SidePaper Jams in the FeederPaper Jams That Occur RepeatedlyProblems with Printing ResultsToner Smudges and Splatters AppearStreaks AppearPrinting Is UnevenPrinted Paper Is BlankSmudge Marks Appear on the Edge of PrintoutsText or Images Are BlurryPrintouts Have Ghost ImagesPrintouts Are FadedThe Edge of the Page Is Not PrintedPrintouts Are Entirely or Partially GrayishWhite Spots AppearSmudge Marks Appear on the Back Side of PrintoutsPrintouts Are SkewedPrinted Barcode Cannot Be ReadPaper and Paper Feeding ProblemsPaper CreasesPaper CurlsPaper Is Not Fed or Two or More Sheets Are Fed TogetherSetting UpThe Machine Connected via WSD Port Is Not Displayed During Driver InstallationCannot Connect to Wireless LANNetworkCannot Switch to Wireless LANCannot Find the Print Server to Connect toCannot Connect to a Shared PrinterCannot Find the IP Address of the MachineAirPrint Does Not WorkPrinting and CopyingCannot Print or CopyCannot Print (Wireless LAN)Cannot Print (Wired LAN)Cannot Print (USB Connection)Cannot Print (via Print Server)Printing Is SlowScanningCannot Save Scanned Data to a ComputerCannot Save Scanned Data to a Shared FolderFaxing and Using the TelephoneCannot Send a FaxCannot Receive a FaxMachine Does Not Automatically Switch Between Telephone and FaxCannot Send or Receive a Fax via Optical LineCannot Send a Fax to an International DestinationOther Party's Telephone or Fax Number Is Not DisplayedManagement Functions and Environment SettingsCannot Access Remote UI or Send Function Setting ToolChanging the Volume of the Confirmation Sound and Warning ToneChanging the Time Until Sleep ModeLost Department ID or PIN for the AdministratorChecking the Items That Can Be Configured on the Machine and Their SettingsA Message AppearsAn Error Code Is DisplayedIf the Problem PersistsAppendixManuals of the MachineUsing the User's GuideManual Display SettingsOperation Examples When Using a ComputerEnvironmental Information, Regulations, and StandardsNoticeTrademarks and CopyrightsThird-party Software
Touch Panel Model| on the control panel [Network Information] [IPv4] view the setting. |
| on the control panel [Network Information] [IPv6] view the setting. |
5 Lines LCD Model on the control panel [Network Information]  [IPv4] view the setting. |
| on the control panel [Network Information] [IPv6] view the setting. |
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If the IP Address Is Displayed as "0.0.0.0"A suitable IP address is not set. Set the IP address again. Setting IPv4 Addresses Setting IPv6 Addresses |
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