Cleaning the Feeder
If any of the following problems occurs when the document is scanned from the feeder, then perform feeder cleaning. The document cannot be scanned clearly The size of the document cannot be detected correctly The document gets dirty during scanning Paper jam occurs frequently |
1
Turn the power OFF, and remove the power plug from the power outlet.
Check the operation status of the machine before turning the power OFF. You can turn the power OFF even if the machine is executing an operation, but this may cause the operation to be interrupted or data to become damaged.
2
Open the feeder cover.
3
Clean the rollers inside the feeder cover.
Wet a soft cloth with water and wring it out well, then wipe the rollers. Afterwards, wipe the rollers with a soft and dry cloth.
Make sure that no foreign materials such as broken pieces of paper adhere to around the multiple sheet feed detection sensors (there are two sensors). If adhesion of such materials is observed, remove them using a soft cloth.
If the rollers and surrounding areas are very dirty, clean them out. To do this, wet a cloth with water and wring it out well, then wipe the dirty areas. Afterwards, wipe the areas with a soft and dry cloth.
4
Gently close the feeder cover.
5
Open the feeder.
6
Wipe the document feed scanning area on the feeder side.
Wipe the thin glass strip.
Wipe the area with the included cleaning cloth. If you cannot remove the dirt, wet a soft cloth with water and wring it out well, then wipe the machine with it. Afterwards, wipe the machine with a soft and dry cloth.
7
Wipe the document feed scanning area on the platen glass side.
Wipe the thin glass strip.
Wipe the area with the included cleaning cloth. If you cannot remove the dirt, wet a soft cloth with water and wring it out well, then wipe the machine with it. Afterwards, wipe the machine with a soft and dry cloth.
Wait until the moisture has completely dried before proceeding to the next step.
8
Gently close the feeder.
9
Insert the power plug into the power outlet, and turn the power ON.
 If streaks still appear on the originals or paper after the feeder cleaning operation |
Load about 10 sheets of LTR/A4 size paper in the feeder and perform the following procedure to execute <Clean Feeder>. When a message indicating that cleaning is complete is displayed, try using the feeder to copy an original to check if the problem has been resolved. It takes approximately 10 seconds to clean the feeder. |