Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper
Loading Paper
| User's Guide (Product Manual) | |
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 User's Guide (Product Manual) | |
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Portal TopManual topAbout the MachineSupported Functions and OptionsCassette Feeding Module-AHSystem Manager ID and PINMeasures to Prevent Unauthorized AccessNames of Parts and Their FunctionsFront SideRear SideInteriorControl PanelFeederMulti-purpose TrayPaper DrawerUsable PaperPrecautions When Handling PaperSpecificationsBasic SpecificationsFeeder SpecificationsPrint SpecificationsScan SpecificationsFax SpecificationsNetwork SpecificationsSecurity and Management Function SpecificationsSupported EnvironmentRecommended FunctionsDigitizing DocumentsCost SavingsMaking Operations More EfficientSetting UpConfiguring the Default Settings (Setup Guide)Setting Up the NetworkSelecting Wired or Wireless LANConnecting to a Wired LANConnecting to a Wireless LANConnecting to a Wireless LAN by Using the Router Button (Push Button Mode)Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode)Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method)Connecting to a Wireless LAN by Setting the Details (Manual Setup Method)Setting IPv4 AddressesSetting IPv6 AddressesConfiguring Your Machine for Your Network EnvironmentManually Configuring the Ethernet SettingsConfiguring DNSConfiguring SMBConfiguring WINSRegistering LDAP ServersConfiguring SNMPConfiguring SNTPConfiguring SLP CommunicationChecking the Network Status and SettingsConfiguring the Fax Settings (Fax Setup Guide)Installing Software and Drivers to the ComputerBasic OperationsTurning ON and OFF the MachineTurning ON the MachineTurning OFF the MachineRestarting the MachineReducing Power Consumption (Sleep Mode)Using the Control PanelScreens Displayed on the Control Panel[Home] Screen[Status Monitor] ScreenHow to Operate the Control PanelEntering CharactersCustomizing the [Home] ScreenRearranging the Buttons and Renaming the Tabs (Remote UI)Logging In to the MachinePlacing OriginalsLoading PaperLoading Paper in the Paper DrawerLoading Paper in the Multi-purpose TrayPreparations and Orientation for Loading EnvelopesOrientation for Loading Paper with a LogoSpecifying the Paper Size and TypeSetting the Paper Size and Type for the Paper DrawerSetting the Paper Size and Type for the Multi-purpose TrayRegistering a Frequently Used Paper Size and Type for the Multi-purpose TrayRegistering Non-standard Size Paper (Custom Paper)Hiding Unused Paper SizesUsing the Appropriate Paper Source for Each FunctionRegistering Destinations (Address Book)Address Book FunctionRegistering Destinations to the Address Book (Control Panel)Registering Groups to the Address Book (Control Panel) Editing and Deleting Destinations in the Address Book (Control Panel)Registering Destinations to the Address Book (Remote UI)Registering Groups to the Address Book (Remote UI)Specifying DestinationsSpecifying Destinations (Address Book)Specifying Destinations (Direct Input)Specifying Destinations (LDAP Server)Specifying Destinations (Address Book on a Mobile Device)Specifying Destinations (TX Job Log)Inserting and Removing a USB Memory DeviceRegistering Frequently Used SettingsRegistering and Calling Up Favorite SettingsChanging the Default SettingsAdjusting the Sound VolumeAdjusting the Volume[Volume Settings] ScreenPrintingPrinting PreparationsPreparing to Print from a ComputerConfiguring a Printer Port (Windows)Setting Up a Print ServerPreparations for Using Universal PrintRegistering the Machine to Cloud ServiceRegistering the Machine to the ComputerPreparing to Print from a USB Memory DevicePrinting from a ComputerRegistering Non-standard Size Paper to the Computer (Custom Size)Printing a Document Secured with a PIN (Secure Print)Changing the Time Period That Print Data with a PIN (Secure Data) Is SavedEnabling Secure Print in a Printer Driver (macOS)Printing with Universal PrintPrinting from a USB Memory Device (Memory Media Print)Screen for Selecting Files in USB Memory DeviceMemory Media Print SettingsCanceling PrintingViewing the Print Job Status and LogScanningPreparations for ScanningPreparing to Save Scanned Data to a ComputerPreparing to Save Scanned Data to a USB Memory DevicePreparing to Send Scanned Data by E-mailConfiguring the Basic Settings for Sending E-mail (Send Function Setting Tool)Using the Downloaded Send Function Setting ToolConfiguring Detailed Information of the E-mail Server (Remote UI)Preparing to Save Scanned Data to a Shared FolderRegistering a Shared Folder to the Address Book (Send Function Setting Tool)Preparing to Save Scanned Data to an FTP ServerConfiguring FTP PASV ModeScanning (Saving to a Computer)Scanning (Saving to a USB Memory Device)Scanning (Sending by E-mail)Scanning (Saving to a Shared Folder or FTP Server)Scanning from a Computer (Saving to a Computer)Starting MF Scan UtilityScan SettingsCanceling ScanningChecking the Send and Save Status and Log of Scanned DataFaxingPreparing to Send and Receive FaxesPreparing to Send Faxes from a ComputerChanging Fax RX Mode and Setting the Action when Receiving a FaxChanging the Fax Number and Unit NameForwarding Faxes and Configuring the Backup SettingsBacking Up Sent FaxesAuto Forwarding and Backing Up Received FaxesSending FaxesSending a Fax after a Phone Conversation (Manual Sending)Sending Faxes from a Computer (PC Faxing)Securely Sending PC FaxesFax Original Scan SettingsReceiving FaxesReceiving Faxes via Telephone (Remote RX) Changing the Print Settings for Received FaxesCanceling Fax SendingChecking the Status and Log for Sent and Received FaxesUsing Internet Fax (I-Fax)Changing the Print Settings of the Received I-FaxCopyingCopy OperationsAdditional Copying FeaturesCopying Both Sides of ID Cards onto One SheetCopying Multiple Passports onto One SheetCanceling Copy OperationsChecking the Copy Status and LogLinking with Mobile DevicesPreparations for Linking with Mobile DevicesPreparations for Direct ConnectionPreparations for Using AirPrintConnecting a Mobile Device to the Machine Connecting a Mobile Device via Wireless LAN Router (LAN Connection)Connecting a Mobile Device Directly to the Machine (Direct Connection)Using a Dedicated Application to Print and Scan (Canon PRINT Business)Using AirPrint Application to Print and Scan Data and Send FaxesPrinting from an Android DevicePrinting from Chromebook or Other Device with Chrome OSSecuritySetting the Department ID and PIN for the AdministratorAuthenticating Users and Managing GroupsAuthenticating Users and Managing Groups with Department ID (Department ID Management)Registering a Department ID and PINEnabling Department ID ManagementSetting the Department ID and PIN on a ComputerConfirming Usage by Department IDPerforming User Authentication with an LDAP Server When Sending or Saving DataProtecting the NetworkSetting the FirewallChanging the Port NumberUsing a ProxyUsing TLSUsing IPSecUsing IEEE 802.1XManaging and Verifying a Key and CertificateGenerating a Key and CertificateGenerating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a CertificateGenerating a Key and Obtaining and Registering a Certificate from an SCEP ServerIf an Error Is Displayed in the Certificate Issuance Request StatusRegistering a Key and Certificate or CA Certificate Obtained from an Issuing AuthorityVerifying a Received Certificate with OCSPPreventing Sending Data by Mistake and Leaking InformationLimiting Available DestinationsConfirming the Destination before SendingRestricting Fax SendingRestricting Use of Memory MediaRestricting Use from a Mobile DeviceRestricting PrintingRestricting Printing from a Computer to Secure PrintSaving Received Documents in the Machine (Memory Lock)Preventing Unauthorized UseRestricting Address Book Registration and EditingRestricting Use of Remote UIPreventing Connection to Computer via USB PortConfiguring LPD, RAW, or WSDDisabling HTTP CommunicationApplying a Security PolicySecurity Policy ItemsManaging the MachineSetting the Date and TimeManaging the Machine from a Computer (Remote UI)Starting Remote UIPortal Page of Remote UIChecking Usage and Logs with Remote UIMonitoring the UsageChecking the Number of Printed Pages (Check Counter)Printing and Viewing Reports and ListsChanging the Report and List Print SettingsClearing the Mail BoxImporting and Exporting the Address Book and SettingsUpdating the FirmwareInitializing the Settings and DataSettings Menu Items[Preferences][Display Settings][Timer/Energy Settings][Network][Wireless LAN Settings][TCP/IP Settings][External Interface][Accessibility][Adjustment/Maintenance][Adjust Image Quality][Special Processing][Maintenance][Function Settings][Common][Paper Feed Settings][Print Settings][Scan Settings][Generate File][Copy][Printer][Printer Settings][PDL Selection (Plug and Play)][Send][Common Settings][Scan and Send Settings][Fax Settings][Receive/Forward][Common Settings][I-Fax Settings][Fax Settings][Store/Access Files][Common Settings][Set Destination][Management Settings][User Management][Device Management][Remote UI Settings/Update Firmware][Remote UI Settings][Data Management][Security Settings][Authentication/Password Settings]Settings that Can Be Imported and Exported[Preferences][Adjustment/Maintenance][Function Settings][Set Destination][Management Settings]MaintenanceCleaning the MachineCleaning the Surface of the MachineCleaning the Platen GlassCleaning the FeederCleaning the Fixing AssemblyReplacing ConsumablesReplacing the Toner CartridgeChecking the Remaining Amount of ConsumablesList of ConsumablesAdjusting the Print Quality and PositionCalibrating the Gradation of Copy ImagesAdjusting the Reproducibility of Near Black Color TextAdjusting the Print DensityAdjusting the Print PositionMoving the MachineTroubleshootingPaper JamsPaper Jams Inside the MachinePaper Jams in a Paper SourcePaper Jams in the FeederPaper Jams That Occur RepeatedlyProblems with Printing ResultsToner Smudges and Splatters AppearStreaks AppearPrinting Is UnevenPrinted Paper Is BlankSmudge Marks Appear on the Edge of PrintoutsText or Images Are BlurryPrintouts Have Ghost ImagesPrintouts Are FadedThe Edge of the Page Is Not PrintedThe Background Is Generally DarkWhite Spots AppearSmudge Marks Appear on the Back Side of PrintoutsPrintouts Are SkewedThe Printed Barcode Cannot be ScannedPaper and Paper Feeding ProblemsPaper CreasesPaper CurlsPaper Is Not Fed or Two or More Sheets Are Fed TogetherSetting UpThe Machine Connected via WSD Port Is Not Displayed During Driver InstallationCannot Connect to Wireless LANNetworkCannot Switch to Wireless LANCannot Find the Print Server to Connect toCannot Connect to a Shared PrinterCannot Find the IP Address of the MachineAirPrint Does Not WorkPrinting and CopyingCannot Print or CopyCannot Print (Wireless LAN)Cannot Print (Wired LAN)Cannot Print (USB Connection)Cannot Print (via Print Server)Printing Is SlowScanningCannot Save Scanned Data to a ComputerCannot Save Scanned Data to a Shared FolderFaxing and Using the TelephoneCannot Send a FaxCannot Receive a FaxMachine Does Not Automatically Switch Between Telephone and FaxCannot Send or Receive a Fax via Optical LineCannot Send a Fax to an International DestinationOther Party's Telephone or Fax Number Is Not DisplayedManagement Functions and Environment SettingsCannot Access Remote UI or Send Function Setting ToolChanging the Volume of the Confirmation Sound and Warning ToneChanging the Time Until Sleep ModeLost Department ID or PIN for the AdministratorChecking the Items That Can Be Configured on the Machine and Their SettingsA Message AppearsAn Error Code Is DisplayedIf the Problem PersistsAppendixManuals of the MachineUsing the User's GuideManual Display SettingsOperation Examples When Using a ComputerEnvironmental Information, Regulations, and StandardsNoticeTrademarks and CopyrightsThird-party Software
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