If the Problem Persists
If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative.
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Do not disassemble or repair the machine yourself.Disassembling or repairing the machine yourself may void the warranty. |
Checks Before Contacting Us
Product name (LBP248x / LBP246dw / LBP243dw)
Dealer purchased from
Details of the problem (such as operation details and their results)
Serial number
How to Look Up the Serial Number
Touch Panel Model
[Home] screen on the control panel ![](./images/book_images/b_in_arrow_right.gif) [Status Monitor] ![](./images/book_images/b_in_arrow_right.gif) [Device Information] ![](./images/book_images/b_in_arrow_right.gif) [Serial Number] |
Black and White LCD Model
You can also check this information on the label on the back of the machine.