Cannot Print
Troubleshoot by checking the items below.
Has an Error Occurred?
Check the print processing status and log, and if a three-digit number starting with "#" (error code) is displayed, check how to troubleshoot the problem based on the error code.
Viewing the Print Job Status and Log
An Error Code Is Displayed
Can You Print a Test Page?
If you can print a test page, check if the print settings of the application are correct.
Printing a Test Page
Check the Network Status and Settings.
Check the required items according to the usage environment.
Cannot Print (Wireless LAN)
Cannot Print (Wired LAN)
Cannot Print (USB Connection)
Cannot Print (via Print Server)
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Troubleshooting
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Printing
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Cannot Print
9K4J-0AA