Configuring the Initial Device Settings

This section describes the initial settings specified on the devices managed by this software.

NOTE
The menu positions, screen names, and item names may differ depending on the model of the devices.

Display the network settings screen on the device.

Set the protocol.

Set [TCP/IP Settings] > [Use HTTP] to [On].

Set [Dedicated Port Settings] to [On].

IMPORTANT
Do not set [Dedicated Port Settings] to [Off] for a device while this software is operating. Information will become unable to be retrieved from the device.

Configure the settings for name resolution if the device is set to communicate with only IPv6 addresses.

NOTE
The operation method differs according to the device type. Configure the DNS settings other than the following according to the operation environment.

imageRUNNER ADVANCE DX/imageRUNNER ADVANCE

Enter the IPv6 address of the DNS server in [TCP/IP Settings] > [DNS Settings] > [DNS Server Address Settings] > [IPv6].

Enter the host name and domain name of the device in [TCP/IP Settings] > [DNS Settings] > [DNS Host/Domain Name Settings] > [IPv6].

Other models

Configure the settings in the Remote UI.

Click [TCP/IP Settings].

Click [Edit] in [IPv6 Settings].

Enter the IPv6 address of the DNS server in [DNS Settings].

Enter the host name and domain name of the device in [Host Name] and [Domain Name].

Set SNMPv1 or SNMPv3.

When using SNMPv1 to communicate with devices

Set [SNMP Settings] > [Use SNMP v. 1] to [On].

Set [MIB Access Permis.] to [Read Only] for the SNMP community name to use for communication with this software.

The setting does not need to be changed if it is already set to [Read/Write].

For devices with a PS print server attached, if it is necessary to set both [Read/Write] and [Read Only], set a name for the [Read/Write] SNMP community name that differs from the [Read Only] SNMP community name.

When using SNMPv3 to communicate with devices

Set [SNMP Settings] > [Use SNMP v. 3] to [On].

Set [MIB Access Permis.] to [Read Only] for the user to use for communication with this software.

The setting does not need to be changed if it is already set to [Read/Write].

Set [Security Settings] to [Authentication On/Encryption On].

IMPORTANT
When setting [Authentication Algorithm] to SHA2, select a hash length other than 224 bit. This software does not support 224 bit hash lengths.

Set [SNMP Settings] > [Reject SNMP Packets While in Sleep Mode] to [Off].

Set or confirm the authentication information of the devices to monitor using Cloud Connection Agent on the devices.

The authentication information set or checked here must be registered to this software.

IMPORTANT
For increased security, it is recommended that you change the authentication information of the administrator from the factory default setting, or prohibit authentication using login methods that are not selected. For details on login methods and authentication information, see the following. Device instruction manuals

Check the authentication information of a user with administrator privileges.

When User Authentication is used as the login service:

For local device authentication, check the [User Name] and [Password] of a user with the Administrator role.

For server authentication, check [Domain Name] and the [User Name] and [Password] of a user with administrator privileges.

When a login service other than User Authentication is used as the login service:

Check the [User Name] and [Password] of a user with administrator privileges for the login service being used.

Restart the device.