Cannot Print (Wired LAN)

Troubleshoot by checking the items below.

Is the Printer Port of the Computer Configured Correctly? (Windows)

Change the setting if it has not been configured correctly. If there is no available port, add a new port.

Configuring a Printer Port (Windows Only)

Can You Access Remote UI?

If you cannot access Remote UI, the firewall settings of the machine may be incorrect, preventing communication with the computer.
Use the following procedure to disable the firewall settings with the control panel, and then use Remote UI to configure the firewall again.

Administrator or NetworkAdmin privileges are required.

Disable the firewall settings.

To Disable IPv4 Address Filter

Press [

Settings/Registration]

[Preferences]

[Network]

[Firewall Settings]

[IPv4 Address Filter]

[Outbound Filter] or [Inbound Filter]

set [Use Filter] to [Off]

press [OK]

[

Settings/Registration]

[Yes]

To Disable IPv6 Address Filter

Press [

Settings/Registration]

[Preferences]

[Network]

[Firewall Settings]

[IPv6 Address Filter]

[Outbound Filter] or [Inbound Filter]

set [Use Filter] to [Off]

press [OK]

[

Settings/Registration]

[Yes]

To Disable MAC Address Filter

Press [

Settings/Registration]

[Preferences]

[Network]

[Firewall Settings]

[MAC Address Filter]

[Outbound Filter] or [Inbound Filter]

set [Use Filter] to [Off]

press [OK]

[

Settings/Registration]

[Yes]

Configure the firewall correctly. Setting Up a Firewall

Reinstalling the Printer Driver

Uninstall the installed driver, and then reinstall it.
For details about uninstalling and installing drivers, see the driver manual at the online manual site.

https://oip.manual.canon/

Are You Using Resident Software?

If you are using resident software, such as security software, disable it and then try printing.

Can You Print from Another Computer in the Network?

If you cannot print from another computer, contact your dealer or service representative. If the Problem Persists