Sending Reports via E-mail

This section describes the procedure for sending the following reports via e-mail.
Applications
Counters
Status Info
Device Information
Firmware
Consumables
Audit Log
NOTE
The content of the reports is equivalent to the following.
Reports exported in the [Reports] menu
[Export Device Information] in the [Devices] menu > [Device List] page
1.
Select the [Tasks] menu > [Task List].
2.
Click [Create].
3.
Select [[System] Send Report] from the list.
4.
On the [Scheduled] tab, specify the basic information and schedule of the task.
For details on configuring the task, see the following.
Creating Tasks
5.
Set the task operation on the [Task-Specific Settings] tab.
E-Mail Settings
[File Type]
Select the file format of the report to attach.
[Subject]
Enter the subject.
[To]/[Cc]
Enter the e-mail address to notify. To set multiple addresses, separate them with commas or line breaks.
[Priority]
Select the e-mail priority.
[Language]
Select the e-mail language.
6.
Configure the report to send via e-mail.
In [Report Type], select the report to send via e-mail.
NOTE
[Audit Log] can only be selected by a user assigned the system administrator role.
Configure the settings for the selected report.
Applications
[Display Reports]
Select the type of report.
[By Application]
Send the total results by application via e-mail.
[By Device]
Send the total results by printer via e-mail.
[Select Devices]
Select the target devices for totaling.
When selecting a device group or region, you can enter a string in the [Search] text box of the drop-down list to filter the candidates displayed in the drop-down list.
Displayed when [By Device] is selected in [Display Reports].
The region is displayed for users with multiple regions set.
[Information Included When Sending Report]
Select the information to include in the report.
Displayed when [By Device] is selected in [Display Reports].
Counters
[Select Devices]
Select the target devices for totaling.
When selecting a device group or region, you can enter a string in the [Search] text box of the drop-down list to filter the candidates displayed in the drop-down list.
The region is displayed for users with multiple regions set.
[Category]
Select the device type for totaling.
[Total Type]
Select the type of report.
[By Device]
Displays the total results of the specified counter type for each printer.
[By Counter]
Displays the total results of each counter type for all devices.
[Lifetime]
Displays the total results of each counter type from factory shipping until the current time for each devices.
[Interval]
When [By Device] or [By Counter] is selected in [Total Type], select the total unit.
Each total period is indicated below.
[Daily]: 1 month
[Weekly]: 25 weeks
[Monthly]: 1 year
[Yearly]: 5 years
[Counter Name]
When [By Device] is selected in [Total Type], select the counter to display.
[Information Included When Sending Report]
Select the information to include in the report.
Status Info
[Select Devices]
Select the target devices for totaling.
When selecting a device group or region, you can enter a string in the [Search] text box of the drop-down list to filter the candidates displayed in the drop-down list.
The region is displayed for users with multiple regions set.
[Category]
Select the device type for totaling.
[Interval]
Select the total unit.
Each total period is indicated below.
[Daily]: 1 month
[Weekly]: 25 weeks
[Monthly]: 1 year
[Yearly]: 5 years
[Device Status]
Select [Warnings/Errors/Service Calls], [Errors/Service Calls], [Service Calls], [Unpowered/Unresponsive], or [Unresponsive] as the status to total.
[Information Included When Sending Report]
Select the information to include in the report.
Device Information
[Select Devices]
Select the target devices.
When selecting a device group or region, you can enter a string in the [Search] text box of the drop-down list to filter the candidates displayed in the drop-down list.
The region is displayed for users with multiple regions set.
[Information Included When Sending Report]
Select the information to include in the report.
Firmware
[Select Devices]
Select the target devices.
When selecting a device group or region, you can enter a string in the [Search] text box of the drop-down list to filter the candidates displayed in the drop-down list.
The region is displayed for users with multiple regions set.
[Product Name]
Select the product name of the devices.
[Information Included When Sending Report]
Select the information to include in the report.
Consumables
[Select Devices]
Select the target devices.
When selecting a device group or region, you can enter a string in the [Search] text box of the drop-down list to filter the candidates displayed in the drop-down list.
The region is displayed for users with multiple regions set.
[Consumable Type]
Select the consumables.
[Information Included When Sending Report]
Select the information to include in the report.
Audit Log
[Category]
Select the function.
7.
Click [Add].
You can check the information of the registered tasks by selecting the [Tasks] menu > [Task List].
For details, see the following.
Managing Created Tasks
You can check the status of executing or completed tasks by selecting the [Tasks] menu > [History].
It may take some time for the task to finish.
For details, see the following.
Checking the Task Execution Results