Paper Is Not Fed or Two or More Sheets Are Fed Together

Troubleshoot by checking the items below.
Are You Using Appropriate Paper?
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper
Loading Paper
Is Paper Loaded Correctly?
Fan the paper thoroughly in small batches so that it is not stuck together.
Align the edges by tapping the paper on a flat surface a few times before loading the paper. Loading Paper
Do not load paper of different sizes or types together.
A19S-0CK