Cannot Print (via Print Server)

Document number: A19W-0E8
Troubleshoot by checking the items below.
Can You Print from the Print Server?
If you can print, check the connection between the computer and the print server. Cannot Find the Print Server to Connect to
Reinstall the Printer Driver.
Uninstall the installed driver, and then reinstall it.
For details about uninstalling and installing drivers, see the driver manual at the online manual site.
https://oip.manual.canon/
Installing in Windows
Use a print server to install the printer driver.
Double-click the shared printer on the print server, and follow the instructions on the screen to install the printer driver. Displaying a Shared Printer in the Print Server
Are You Using Resident Software?
If you are using resident software, such as security software, disable it and then try printing.
Can You Print via a Print Server from Another Computer?
If you cannot print from another computer, contact your dealer or service representative. If the Problem Persists

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User's Guide (Product Manual)
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