Troubleshooting
This chapter describes how to troubleshoot problems and answers frequently asked questions.
Select an item to check from the contents or the list below.
You can click [
] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the control panel, and check how to troubleshoot problems.
Select an item to check from the contents or the list below.
You can click [
] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the control panel, and check how to troubleshoot problems.Checks Before Contacting Us
Frequently Asked Questions
Frequently Asked Questions about Operations
I Want to Print on an Envelope.
Place the envelope in the paper drawer tray while paying attention to the orientation and side of the envelope.
Then, set the paper size and type according to the placed envelope.
Next, use the print driver of the computer to set the paper size of the document and the paper size to print, and then perform printing.
Preparations and Orientation for Loading Envelopes
Specifying the Paper Size and Type
Printing from a Computer
Then, set the paper size and type according to the placed envelope.
Next, use the print driver of the computer to set the paper size of the document and the paper size to print, and then perform printing.
Preparations and Orientation for Loading Envelopes
Specifying the Paper Size and Type
Printing from a Computer
Printing from a Computer Results in an Error.
Use the printer driver to add a new port or change an existing port.
The Message "Size/Settings Mismatch" Is Displayed
Check the paper size setting.