Advanced Box Is Opened, But You Cannot Connect with SMB
Troubleshoot by checking the items below.
Checking That [Use SMB Server] in [SMB Server Settings] Is Set to [On]
Checking the Advanced Box Authentication Settings
Depending on the combination of settings, you may or may not be required to log in to access Advanced Box, or you may not be able to access it.
Advanced Box settings
[Authentication Management] | ON | ON | OFF | OFF |
[SMB Server Settings] settings
[Use SMB Authentication]*1 | ON | OFF | OFF | ON |
Is login using the control panel of the machine required for access? | Yes | Yes | No | No |
Is login using another machine or computer required for access? | Yes | — (Access not allowed) | No | Yes |
*1 If you set [Authentication Type] on the SMB server when batch settings are configured for Advanced Box, [Use SMB Authentication] is linked and enabled.