Other Party's Telephone or Fax Number Is Not Displayed
Document number: A3HS-0HL
Troubleshoot by checking the items below.
Is the Machine Connected to a Telephone That Supports Number Display?
The machine does not support number display. When a telephone that supports number display is connected to the machine, the other party's number can be displayed on the display of the telephone.
* The other party's number may not be displayed even if a telephone that supports number display is connected to the machine. For details, see the manual of the telephone.
Is the RX Mode Set to [Auto] or [Fax/Tel (Auto Switch)]?
If so , when the settings are configured so that the machine rings when receiving a fax, the other party's number can be displayed on a connected telephone that supports number display while the machine is ringing.
Log in to Remote UI [Settings/Registration] [RX/Forwarding Settings] or [RX Settings] [Fax RX Settings] [Edit] select the [Use Incoming Ring] checkbox enter the number of rings [OK]
On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings. [Incoming Ring]
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