Setting the Device Communication Settings
This section describes the communication settings used by this software to communicate with devices.
1.
Select the [Devices] menu > [Device Communication Settings].
2.
Configure the required settings on the [Device Communication Settings] page.
[Authentication Information] tab
Register the authentication information required for this software to communicate with devices.
IMPORTANT |
Make sure to register authentication information for SNMPv1 or SNMPv3. |
[Authentication Method] | Select the authentication method and access privileges, and click [Add]. On the [Authentication Information Details] page, enter the following information. Click  [Add], then enter the authentication information. To register multiple community names with SNMPv1, enter the community names in [SNMP Community Name], separated with a line break.If you are using different authentication information for each Agent or each range of IPv4 addresses, associate an applicable range to the authentication information in [Application Range]. To set a range of IPv4 addresses, ranges of IPv4 addresses as a start address and end address separated with a hyphen, IPv4 addresses and their mask length separated by a slash (the CIDR format), or individual IPv4 addresses. In [Description], enter a description of the authentication information. |
[SNMPv1] | Enter the SNMPv1 community name set in the device. If the device is set to use a dedicated community, select [Use a dedicated community]. |
[SNMPv3] | Enter the SNMPv3 user name, authentication password, encryption password, and context name set in the device. Some Canon models do not have the [Context] setting. Leave [Context] blank for such devices. For information on the availability of the [Context] setting, see the instruction manuals of the device. |
When monitoring devices using the Cloud Connection Agent function of the device, register either of the following types of authentication information to this server.
[User Authentication] | Select this when the authentication method of the login service (User Authentication and SSO-H) set in the device is local device authentication. Also select this when not using a domain name for uniFLOW Online authentication. Enter the user name and password. |
[System Manager ID] | Enter the system manager ID and system PIN set in the device. |
[Domain Authentication] | Select this when the authentication method of the login service set in the device is domain authentication. (Example: User Authentication, SSO-H, LDAP authentication, and uniFLOW Online authentication, etc.) Enter the domain name, user name, and password. In [Domain Name], enter the same string as the name registered in the device. The name is case-sensitive. |
Authentication information list | Displays the registered authentication method and access rights, the applicable scope of the authentication information, and a description of the authentication information. To edit the authentication information, click the target authentication method. To delete it, click the [  ] next to the target authentication information. |
[Communication Time Settings] tab
Set the time for retrieving the status and counter information from the device.
[Communication Times (Standard)] | Specify the time for retrieving the information. To specify multiple times, click [ Add].To specify a period that stretches across two days, set a period with 24:00 as the end time and a period with 0:00 as the start time. |
[Communication Times (Exceptions)] | Enables you to set a time for retrieving the information for each day of the week. The setting in [Communication Times (Exceptions)] is prioritized over that of [Communication Times (Standard)]. |
NOTE |
In the following cases, this software communicates with devices outside of the set times. When counter information has not been able to be retrieved for more than 24 hours since the last time When an event notification is received from a device when an alert occurs in the device, etc. |
[UDP Communication Settings] tab
[Timeout] [Retries] | Specify the timeout time and retry count when there is no response from a device during UDP communication. For information on communication using UDP, see the following. |