Supported Devices

This software supports the following devices.
Canon devices
Other company devices that support standard MIB
NOTE
For Canon devices with the Cloud Connection Agent function, the [Monitoring Mode] setting of this software can be set to [CCA Mode] to send information to the Remote Monitoring Server via this software. For information on the devices that support this function, contact the sales company that you have a contract with.
For details on the CCA Mode, see the following.
Overview of This Software
The data sent to the Remote Monitoring Server is limited for non-Canon devices. For more information, see the following.
Types of Data Sent
When managing imagePROGRAF with this software, operate this software in the HTTPS communication mode. The SMTP communication mode does not support imagePROGRAF.
This software checks whether devices support the function for monitoring via the Remote Monitoring Server at the following times.
When HTTPS Is the Protocol for Communication with the Remote Monitoring Server
When Device Information is Imported from a File
[System] > [Connection Settings] page
When [Register] is clicked on the [Connection Settings] page
[System] > [Connection Settings] page
When a built-in task is executed
[Tasks] menu
When [Retrieve Device List] is executed
[Devices] menu > [Monitored Device List] > [Manage Devices] page > [Managed Devices] tab
When [Check Ability to Be Monitored] is executed on the [Device Details] page
[Devices] menu > [Monitored Device List] > [Manage Devices] page > [Devices Removed from Management] tab > click [Device ID] > [Device Details] page
When SMTP Is the Protocol for Communication with the Remote Monitoring Server
When Device Information is Imported from a File
[System] menu > [Connection Settings] page
When a built-in task is executed
[Tasks] menu
When device discovery is executed with [Add discovered devices as managed devices] selected
[Devices] menu > [Monitored Device List] > click [Discover Devices] > [Discover Devices] page
When [Add to Managed Devices] is clicked on the [Devices Removed from Management] tab
[Devices] menu > [Monitored Device List] > [Manage Devices] > [Devices Removed from Management] tab
When [Check Functionality] is executed on the [Device Details] page
[Devices] menu > [Monitored Device List] page > click [Device ID] > [Device Details] page
[Devices] menu > [Monitored Device List] > [Manage Devices] page > click [Device ID] > [Device Details] page