Cannot Access Remote UI

If the message [Cannot access Remote UI.] or [Cannot continue the settings because the function to perform settings for the device is restricted.] appears and you cannot access Remote UI, troubleshoot by checking the items below.

Set the Remote UI Password.

To access the Remote UI, you must set the Remote UI Password.

Administrator privileges are required to configure the setting.

Touch Panel Model

[Home] screen on the control panel

[Menu]

[Management Settings]

[License/Other]

[Remote UI Settings]

[Use Password]

[On]

enter the password

[Apply]

enter the password again

[Apply]

Black and White LCD Model

[Home] screen on the control panel

[Menu]

[Management Settings]

[License/Other]

[Remote UI Settings]

[Use Password]

[On]

enter the password

enter the password again

* You cannot set a password consisting of all zeros, such as "0000."
* A Remote UI password is not required when Department ID Management is enabled.

Change the Administrator PIN.

When logging in with Administrator Mode, you must change the Administrator PIN from the default settings.

Administrator privileges are required to change the settings.

Touch Panel Model

[Home] screen on the control panel

[Menu]

[Management Settings]

[User Management]

[Administrator Information Settings]

[Administrator ID and Administrator PIN]

enter the Administrator ID

[Apply]

enter the PIN

[Apply]

enter the PIN again

[Apply]

Black and White LCD Model

[Home] screen on the control panel

[Menu]

[Management Settings]

[User Management]

[Admin. Info. Settings]

[Administrator ID and Administrator PIN]

enter the Administrator ID

enter the PIN

enter the PIN again

* You cannot set a Administrator ID or PIN consisting of all zeros, such as "00" or "0000000."
* Only allow certain administrators to have access to the Administrator ID and PIN after the settings are changed.