Paper Jams in the Finisher (For C611FZ / C611Z / C521FZ / C521Z / C431FZ / C431Z / C331FZ / C331Z Only)
Remove the paper jammed inside the finisher. Follow the instructions on the control panel to check the location of the paper jam and remove the jammed paper.
If the paper tears, be sure to remove all parts so that no pieces remain.
If you cannot remove the paper, do not try to remove it forcibly. Check the control panel and remove the jammed paper at another location.
If the paper tears, be sure to remove all parts so that no pieces remain.
If you cannot remove the paper, do not try to remove it forcibly. Check the control panel and remove the jammed paper at another location.
Required Preparations
Remove any paper loaded in the tray.
Close the cover and paper drawer if they are open.
1
Open the right cover of the finisher.
2
If paper is jammed in the output tray of the finisher, gently pull it out in the direction of the arrow.
After removing the paper from the output tray of the finisher, do not put it back to the output tray. Doing so causes paper jams.
3
If paper is jammed in the upper output area of the finisher, gently pull it out in the direction of the arrow.
4
Gently close the right cover of the finisher until you hear a click.
When the paper jam is cleared, the screen indicating a paper jam disappears, and printing resumes automatically.
If a screen indicating a paper jam at a different location appears, continue following the instructions on the screen to remove the jammed paper.
If a screen indicating a paper jam at a different location appears, continue following the instructions on the screen to remove the jammed paper.
NOTE
If Paper Jams Occur Repeatedly
Check the status of the machine and paper. Paper Jams That Occur Repeatedly