Cannot Access Remote UI or Send Function Setting Tool
If the message [Cannot access Remote UI.] or [Cannot continue the settings because the function to perform settings for the device is restricted.] appears and you cannot access Remote UI or Send Function Setting Tool, troubleshoot by checking the items below.
Set the Remote UI Password.
To access the Remote UI and Send Function Setting Tool, you must set the Remote UI Password.
Administrator privileges are required to configure the setting.
[Home] screen on the control panel  [Menu] [Management Settings] [License/Other] [Remote UI Settings] [Remote UI Access Security Settings] [On] enter the PIN [Apply] enter the PIN again [Apply] |
* You cannot set a PIN consisting of all zeros, such as "00" or "0000000."
* A Remote UI PIN is not required when Department ID Management is enabled.
* A Remote UI PIN is not required when Department ID Management is enabled.
Change the Administrator PIN.
When logging in with Administrator Mode or accessing Send Function Setting Tool, you must change the Administrator PIN from the default settings.
Administrator privileges are required to change the settings.
[Home] screen on the control panel [Menu] [Management Settings] [User Management] [Administrator Information Settings] [Administrator ID and Administrator PIN] enter the Administrator ID [Apply] enter the PIN [Apply] enter the PIN again [Apply] |
* You cannot set a Administrator ID or PIN consisting of all zeros, such as "00" or "0000000."
* Only allow certain administrators to have access to the Administrator ID and PIN after the settings are changed.
* Only allow certain administrators to have access to the Administrator ID and PIN after the settings are changed.