When a Problem Cannot Be Solved
If you cannot solve a problem by referring to the information in this chapter, contact your dealer or service representative or the Canon help line.
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Do not disassemble or repair the machine yourselfIf you disassemble or repair the machine yourself, it may not be covered by warranty. |
When Contacting Canon
When contacting us, have the following information ready:
Product name (imageCLASS LBP335dn)
Dealer where you purchased the machine
Details about your problem (such as what you did, what happened as a result, and displayed messages)
Serial number (found on the label on the back side of the machine)
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Checking the serial number from the control panelYou can also check by  (Status Monitor)  <Device Status> <Serial Number>. |
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your product at https://www.usa.canon.com/support.
Customer Support (Canada)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your product at www.canon.ca/support.