9870-009
[Windows] An added device is displayed in [Unspecified] in [Devices and Printers]
It is necessary to check again after waiting a while, or to change [Device installation settings].
If the device name is displayed below, reflection of the installation result may be delayed, or the installation location of the device may not be correctly recognized.
[Control Panel] 
[Devices and Printers] [Unspecified]
[Devices and Printers] [Unspecified] [
Start] [
Settings] [Devices] [Bluetooth & other devices]
Start] [ Settings] [Devices] [Bluetooth & other devices]Use one of the following methods to resolve the problem.
NOTE
Screens and operations may differ, depending on the environment of your computer and the following conditions.
The device you are using and its settings, firmware version, and option configuration
The driver you are using and its version
Checking again after waiting a while
It may take up to several minutes until the installation result is reflected correctly. Check [Devices and Printers] or [Printers & scanners] again after waiting a while.
Disabling the setting for automatically downloading device icons
1
Click the search box (magnifying glass icon) displayed on the Windows task bar.
2
Enter "Change device installation settings", and then select [Change device installation settings] from the search results.
3
On the [Device installation settings] screen, select [No (your device might not work as expected)], and then click [Save Changes].
.
NOTE
This FAQ explains the example of Windows 10.