> Clearing Paper Jams > About Paper Jams > Paper Jams in the Multi-Purpose Tray
5878-00J

Paper Jams in the Multi-Purpose Tray

If there is paper loaded in the tray, remove it first. If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Gently pull out the paper.
2
Open and close the front cover.
When the front cover is opened and closed, the paper jam message disappears.
1
Close the tray.
2
Press the button to open the front cover.
3
Close the front cover.
NOTE
When the message is still displayed
Paper may be jammed in other locations. Check other locations, and remove jammed paper if any. If the message is still displayed, check whether the front cover is securely closed.