> Error Messages/Error Codes > "Paper Settings and Loaded Size Mismatch / Size/Settings Mismatch" Is Displayed
985E-01J

"Paper Settings and Loaded Size Mismatch / Size/Settings Mismatch" Is Displayed

Change the settings of the machine to match the loaded paper size.
NOTE
Printing from a computer
Check that the paper setting in the machine is correct, and also check that the paper size in the printer driver matches the size of the loaded paper.

If loading paper in the paper drawer

1
Load the paper.
Check that the paper guides are set in the correct positions,
When loading Legal size paper (MF754Cdw / MF752Cdw),
2
Select <Paper Settings> in the Home screen.
3
Select the paper drawer.
4
Select the paper size.
If you loaded A5-size paper, select <A5R>.
If the paper size of the loaded paper is not displayed, select <Other Sizes>.
If custom-size paper is loaded (MF754Cdw / MF752Cdw / MF465dw / MF463dw / MF461dw / MF275dw / MF272dw),
5
Select the paper type.

If loading paper in the multi-purpose tray (MF754Cdw / MF752Cdw / MF465dw / MF463dw / MF461dw)

1
Load the paper.
Align the paper guide snugly with the width of the paper.
MF754Cdw / MF752Cdw
MF465dw / MF463dw / MF461dw
2
Select the paper size.
If you loaded A5-size paper, select <A5R>.
If the paper size of the loaded paper is not displayed, select <Other Sizes>.
If custom-size paper is loaded,
If the paper size screen is not displayed even when paper is loaded in the multi-purpose tray,
3
Select the paper type.