Clearing Jams

If the [] indicator is blinking, a paper jam occurs inside the printer. Follow the procedures in this section to remove the jammed paper.
WARNING
When removing the jammed paper
Use caution to avoid cutting your hands.
When removing jammed paper or when inspecting the inside of the machine
Do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
CAUTION
If loose toner comes into contact with your skin or clothing
Wash with cold water only. Avoid warm water, as this will set the toner and cause it to stain your skin or clothing.
When removing the jammed paper
Remove the paper carefully so that no paper fragments remain inside the machine. Also, do not put your hands in areas other than those described in the procedure. Doing so may result in injury or burns.
Do not forcibly remove the jammed paper from the machine. Forcibly removing the paper may result in personal injury or damage parts of the machine.
If you cannot remove the paper, contact your local authorized Canon dealer.
When all paper jams have been cleared, immediately remove your hands from the machine so that your clothing and hands do not get caught in the rollers.
Do not touch the fixing unit (A).
Touching the fixing unit (A) may cause burns as it becomes very hot during use.
IMPORTANT
Cautions when clearing paper jams
When clearing paper jams, do not turn the power OFF. Data being printed is erased when you turn the power OFF.
When the paper gets torn, be sure to remove it so that no pieces remain.
If the jammed paper is torn
Remove all torn pieces of paper to avoid further jams.
If paper jams occur repeatedly
Check the following.
Fan the paper stack and tap the edge on a flat surface to align the paper before loading it into the machine.
Make sure that the paper you are using meets the requirements for use.
Make sure that you have removed all scraps of paper from the inside of the machine.
Do not touch the transfer roller (A).
Touching the transfer roller (A) may damage the machine.
NOTE
Do not force the jammed paper out of the machine.
Contact your local authorized Canon dealer or the Canon help line for assistance, if needed.
85RS-03H