NOTE
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System Information Viewer can be started by users with User privileges or higher.
To collect information for Desktop, the version of System Information Viewer that matches the version of Desktop is required.
To check the version of System Information Viewer, click the [Help] menu > [About] on the main window of System Information Viewer.
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NOTE
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If a problem occurs while installing Desktop, start it using the installation disk.
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NOTE
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When you start System Information Viewer, it automatically obtains environment information and collects log files. It may take time to display the main window because the window is not displayed until the process of getting information is completed.
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Menu
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Displays the menu of System Information Viewer.
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Tree Area
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Displays the environment information items that are retrieved by System Information Viewer in a tree view.
Each of the items has a check box on its left-hand side, by which you can switch On and Off for environment information to be obtained.
These check boxes are displayed in one of the three ways indicated below, depending on what lower level items are selected.
: All items are selected.
: Selected items and deselected items are mixed.
: All items are deselected.
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Information Display Area
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Displays a list of the information corresponding to the item selected in the tree area.
Each of the items has a check box on its left-hand side, by which you can switch On and Off for environment information to be obtained.
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Menu
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Command
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Description
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File
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Export the Selected Branch
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Saves as a text file and collects log files for only the items whose check boxes are selected in the information display area.
Then, brings them together to output in Zip format.
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Export All
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Saves all of the obtained environment information as a text file and collects all log files.
Then, brings them together to output in Zip format.
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Exit
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Close System Information Viewer.
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Help
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About
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Displays the version information of System Information Viewer.
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NOTE
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Whether the check boxes for items displayed in the tree area and information display area are selected or not, environment information for all the items will be saved. In most cases, it is recommended to save information using this method.
By default, the Zip file to be saved is named "SiViewLog_" followed by the year, month, day, and time the file was created, and the file extension.
The text file of obtained environment information is always named "SystemInfo.txt."
Example) Output Text File Sample
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NOTE
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System Information Viewer saves only the environment information and log files for items whose check boxes are selected in the tree area and information display area.
By default, the Zip file to be saved is named "SiViewLog_" followed by the year, month, day, and time the file was created, and the file extension.
The text file of obtained environment information is always named "SystemInfo.txt."
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