System Requirements
The system environment requirements for using Desktop are as follows:
Hardware
Computer
Use devices that meet the following criteria:
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Required
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Recommended
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Computer
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Compatible with Windows 7
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Compatible with Windows 7
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CPU
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Core 2 Duo or faster
2 GHz or more
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Core i5 or faster
2 GHz or more
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Memory
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1 GB or more
For Windows 7 64-bit Edition / Windows 8 64-bit Edition / Windows 8.1 64-bit Edition / Windows 10 64-bit Edition: 2 GB or more
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4 GB or more
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Available Hard Disk Space
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4 GB or more
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4 GB or more
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Display Resolution
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XGA or higher resolution
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SXGA, WXGA or higher resolution
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NOTE
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The following hard disk space is also required.
Library data storage space
Database storage space for document management (when registering a Network Library (database))
When handling documents with many pages or documents with many color pages, use a computer with a CPU and memory higher than recommended above.
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Supported Devices
Contact your local authorized Canon dealer about the devices that support Desktop.
Software
Supported OS
You need any one of the following Windows OSs in your computer when installing Desktop.
Windows 7 Home Premium Service Pack 1 (32-bit/64-bit)
Windows 7 Professional Service Pack 1 (32-bit/64-bit)
Windows 7 Enterprise Service Pack 1 (32-bit/64-bit)
Windows 7 Ultimate Service Pack 1 (32-bit/64-bit)
Windows 8 (32-bit/64-bit)
Windows 8 Pro (32-bit/64-bit)
Windows 8 Enterprise (32-bit/64-bit)
Windows 8.1 Update or without Update (32-bit/64-bit)
Windows 8.1 Pro Update or without Update (32-bit/64-bit)
Windows 8.1 Enterprise Update or without Update (32-bit/64-bit)
Windows 10 Home (32-bit/64-bit)
Windows 10 Pro (32-bit/64-bit)
Windows 10 Education (32-bit/64-bit)
Windows 10 Enterprise (32-bit/64-bit)
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IMPORTANT
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When Desktop is started by selecting [Run as administrator] in Windows, the Desktop operations are not guaranteed.
In Windows 8/Windows 8.1/Windows 10, Desktop can only be operated on the desktop. Windows To Go is not supported.
The Encrypting File System (EFS) is not supported.
If using IPv6 environment, the Desktop operations are not guaranteed.
If a character code other than ASCII is used for the computer name, you cannot monitor print/fax transmission jobs.
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Web Browser
Your computer requires the following Web browser to perform license authentication for Desktop and view HTML-format manuals.
Microsoft Internet Explorer Version 8.0/9.0/10.0/11.0
Microsoft Edge
Printer Driver/Fax Driver
Install the latest Canon printer driver, fax driver, and scanner driver that are supported by your device to your computer.
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NOTE
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Installing Desktop does not install any printer driver, fax driver, and scanner driver. You need to install them separately.
Set [Spooling at Host] on the [Device Settings] sheet of the printer driver properties to [Auto] or [Enabled].
For the drivers supported by each model, contact your local authorized Canon dealer.
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Recommended Software
Windows Search 4.0
Installed with supported operating systems by default. To perform full text searches with Desktop, the Windows Search service must be enabled if it is disabled. For comfortable operation of Windows Search 4.0, use a computer with higher specifications than those recommended.
Acrobat XI/Adobe Reader XI
When using Acrobat XI/Adobe Reader XI, you can perform a full-text search for PDF and IWB documents (*.iwb). However, to perform full-text searches for 64-bit operating system environments, you must obtain the 64-bit version of IFilter from the website of Adobe Systems Incorporated and install it.
Desktop Office Toolbar Description Microsoft Office
To use the Desktop Office Toolbar, Microsoft Office 2007/2010/2013/2016 and [Office Shared Features] - [Visual Basic for Applications] must be installed.
Office 2007/2010/2013/2016 is required to convert Office documents (Word documents, Excel documents, and PowerPoint documents) to PDF files or import them by dragging and dropping them to Desktop Editor.
Outlook 2007 or later is required to directly import MSG documents (*.msg) to Desktop Editor.
To use databases with the Mail Merge print settings mode or import address books using Excel or CSV files, Microsoft Office 2007/2010/2013 must be installed.
If Microsoft Office 2007/2010/2013 is not installed, you can install Microsoft Access Database Engine 2010 Redistributable from the "Desktop Installation Media" disc.
If Microsoft Office 2013 is installed, it may be necessary to install Microsoft Access Database Engine 2010 Redistributable , depending on your environment.
For information on installing Microsoft Access Database Engine 2010 Redistributable , see the Installation Guide.
Terminal Server (Service)/Desktop Virtualization Environment Support
Desktop supports desktop virtualization environments only in the following cases. It does not support terminal servers (service) and other desktop virtualization environments.
Citrix XenDesktop/XenServer
When using Desktop in a desktop virtualization environment of XenDesktop, the license authentication method differs. For details, see the License Registration Guide.