Cleaning the Feeder

If any of the following problems occurs when the document is scanned from the feeder, then perform feeder cleaning.

The document cannot be scanned clearly

The size of the document cannot be detected correctly

The document gets dirty during scanning

Paper jam occurs frequently

Turn OFF the machine, and unplug the power cord from the AC power outlet.

IMPORTANT:

Check the machine's operation status before turning it OFF. You can turn OFF the machine while a process is active, but a problem may occur, which may cause you to lose or damage data.

Clean the scanning area on the platen glass.

	Open the feeder.
	Clean the scanning area. Clean the thin glass strip. Do not use any detergent.

Open the scanning area cover, and then open the inside cover.

	Pull the lever above the feeder, and open the scanning area cover. Gently open the scanning area cover so as not to damage the platen glass.
	Hold the tab above the inside cover, and open the inside cover in the direction of the arrow.

Clean the document scanning area in the feeder.

Clean the thin glass strip. Do not use any detergent.

Wait until the water has dried completely proceeding to the next step.

Close the inside cover, close the scanning area cover until it clicks, and then gently close the feeder.

Pull the lever and open the feeder cover.

Clean the rollers (a total of five places) inside the feeder cover.

Wet a soft cloth with water and wring it out well, then wipe the rollers with it. Afterwards, wipe the rollers with a soft and dry cloth.

IMPORTANT:

If the rollers and surrounding areas are very dirty, clean them out. To do this, wet a cloth with water and wring it out well, then wipe the dirty areas. Afterwards, wipe the areas with a soft and dry cloth.

Close the feeder cover.

Clean the resin rollers.

	Open the feeder.
	Clean the left side of the white rubber roller.
	Gently close the feeder.

Reconnect the power cord and turn ON the machine.

Turning ON the Machine


If streaks still appear on the originals or paper after the feeder cleaning operation Load about 10 sheets of LTR/A4 size paper in the feeder and perform the following procedure to execute <Clean Feeder>. When a message indicating that cleaning is complete is displayed, try using the feeder to copy an original to check if the problem has been resolved. It takes approximately 20 seconds to clean the feeder.

If streaks still appear on the originals or paper after the feeder cleaning operation

Load about 10 sheets of LTR/A4 size paper in the feeder and perform the following procedure to execute <Clean Feeder>. When a message indicating that cleaning is complete is displayed, try using the feeder to copy an original to check if the problem has been resolved.

It takes approximately 20 seconds to clean the feeder.