When a Problem Cannot Be Solved

If a problem cannot be resolved, contact your local authorized Canon dealer.
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.

When Contacting Canon

When contacting us, have the following information ready:
Product name (Color imageRUNNER C1335iF/C1325iF)
Dealer where you purchased the machine
The error code displayed on the display
14CE-0AJ