Sending Problems

High-volume documents or sending documents in high image quality may exceed the maximum memory capacity. Set the appropriate image quality and send the document again.

To maintain the quality of a high-volume document, split the document into smaller subsets and send one subset at a time.

If the document contains fine text or photographs, send it directly instead of using a memory transmission.

If the document does not contain fine text or photographs, set the resolution to <200 x 100 dpi (Normal)>.

"Changing the Scan Settings (Fax)"

Print, send, or delete jobs stored in memory.

Transmission speed is too slow.

Set a lower image quality. The transmission time can be shortened by setting the resolution to <200 x 100 dpi (Normal)>.

"Changing the Scan Settings (Fax)"

Errors occur frequently during sending.

Make sure that the telephone line is not receiving interference from nearby devices such as a microwave oven.

Sent faxes print poorly at the receiving fax machine (spotting, size reductions, or contrast problems).

When a fax printed out by the receiving fax machine has spots

Make a copy on a blank sheet and check to see if there are any spots on the platen glass or feeder's scanning area. Clean the platen glass or feeder's scanning area to remove the spots if necessary. If the sheet has no spots, the receiving fax machine may be the cause of dirty prints.

"Cleaning the Platen Glass"

"Cleaning the Feeder Automatically "

"Cleaning the Feeder "

Make sure that the document is properly placed.

"Placing Documents"

When a fax printed out by the receiving fax machine is smaller than its actual size

Make sure that the appropriate paper size is loaded in the receiving fax machine's paper tray.

When the contrast of the printed fax is too light or too dark

Adjust the density setting.

"Changing the Scan Settings (Fax)"

Make sure that the platen glass or feeder's scanning area is clean.

"Cleaning the Platen Glass"

"Cleaning the Feeder Automatically "

"Cleaning the Feeder "