|
NO
|
Uninstall the printer driver and install it again.
|
|||
YES
|
|||||
|
YES
|
When a print job remains in the print queue without being processed due to an unexpected interruption, the machine may not respond. Delete the job and try to print it again. To delete print jobs from your computer, follow the steps in the procedure below:
(1) Open the printer folder.
(2) Double-click the machine icon.
(3) The list of print jobs is displayed.
To delete all the print jobs
Click [Printer] -> [Cancel All Documents]. To delete a specific print job
Right-click the print job and click [Cancel]. If this does not work, delete the print job(s) manually from the machine.
|
|||
NO
|
|||||
|
NO
|
Configure the printer driver settings.
|
|||
YES
|
|||||
|
NO
|
Reconnect the USB cable and verify the connection status. If necessary, try a different USB cable.
|
|||
YES
|
|||||
|
NO
|
Restart your computer and the machine. Try connecting the machine to a different USB port on your computer.
|
|||
YES
|
|||||
|
YES
|
Check the following.
The distance between wireless LAN router/access points is within 164' (50 m) (may vary on the communication speed or environmental condition).
There are no obstacles between the wireless LAN router/access point and the machine.
There are no microwave ovens or digital cordless phones near the installation area.
When multiple networks are used, to avoid interference between the channels, each network will be set to a channel that is as far apart from other network channels as possible such as Ch.1, Ch.6, and Ch.11.
|
|||
If there is no improvement:Turn OFF the machine and wait for at least 10 seconds before turning it back ON.
|