Receiving Problems
See the following sections:
Cannot Receive a Fax Automatically.
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Set the receive mode to one of the followings:
<Fax/Tel Auto Switch>
<Auto>
<Answering Machine>
"RX Mode"
If you set the receive mode to <Answering Machine>, ensure that an external telephone with a built-in answering machine is connected to the machine, that it is turned ON, and that with an answering message has been recorded.
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Print, send, or delete jobs stored in memory.
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Modes Cannot Switch Automatically between Telephone and Fax.
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See the following section:
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Cannot Receive a Fax Manually.
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Make sure the machine is set to receive faxes manually.
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Select <Start Receiving> and press [OK]. Then, return the handset to its cradle or enter the remote receive ID. Otherwise, the call will be disconnected.
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Remove the document from the feeder and receive the fax manually.
If [
 ] (Start) is pressed when a document is loaded in the feeder, the document will be sent. |
Cannot Receive a Fax via the Optical Line.
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Use of the optical line is not guaranteed.
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Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted.
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See the following section:
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Part of a Received Fax Is Cut off.
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Adjust the paper guides of the paper cassette to fit the paper size.
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Specify the correct paper size to load into the paper cassette.
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Set <Reduce RX Size> to <On> before adjustment.
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The Reception Speed is Too Slow.
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Contact the sender and verify that the resolution of the sender's machine has been set properly.
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Cannot Obtain Documents from Information Services.
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Make sure to set the telephone line type to tone dialing. If the type is set to the rotary pulse, press [
 ] (Tone) to switch to tone dialing. |
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Follow the instructions provided from information services.
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Errors Occur Frequently while Receiving Faxes.
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Ask the sender to check that his or her machine is functioning properly.
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Cannot Print Received Faxes on Both sides of Paper
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The MF4780w/MF4750 cannot perform 2-sided printing. For the MF4890dw/MF4870dn, verify the settings for 2-sided printing.
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The External Telephone Does Not Ring When Receiving Faxes
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If the external telephone does not ring when the fax receive mode is set to <Fax/Tel Auto Switch>, set <Public Line Connection> settings to <Adapter 1> or <Adapter 2>.
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