Copies Are Hardly Readable and Reproduced Poorly

Is the document delivery tray or output tray slot blocked?

YES

Remove all the obstructions.

NO

Is the document or paper loaded properly?

NO

Load the document properly.

"Placing Documents"

Load the paper properly.

"Loading Paper"

YES

Is the appropriate paper loaded into the machine?

NO

Load the type of paper that meets the paper requirements.

"Supported Paper Types"

YES

Have you removed the sealing tape from the toner cartridge?

NO

Remove the sealing tape from the toner cartridge.

See the Starter Guide.

YES

Is the toner cartridge installed properly?

NO

Install the toner cartridge properly.

"Replacing the Toner Cartridge"

YES

Is there sufficient toner in the toner cartridge?

NO

If a toner cartridge has reached the end of its life, replace the toner cartridge with a new one.

"Replacing Toner Cartridges"

YES

Have you cleaned the scanning components or fixing unit?

NO

Clean the scanning components or fixing unit.

"Cleaning the Machine"

YES

Are you copying on the correct side of the paper?

YES

Some papers have a "correct" side for copying. If the copy quality is not as clear as you think it should be, try copying on the other side of the paper.