Uninstalling the Software

If you do not need the printer driver, scanner driver, MF Toolbox, or Product Extended Survey Program, you can uninstall them with the following procedure.
If you are a Macintosh user, see "For Macintosh" to uninstall the software (Printer Driver or Scanner Driver).
IMPORTANT
Confirm the following before uninstalling the software:
You must be have administrative privileges on the computer.
You should have the installation software (in case you want to re-install the drivers).
You have closed all applications on your computer.

For Windows

To uninstall the printer/scanner driver

1
Open [Programs and Features].
For Windows XP:
From the [Start] menu, select [Control Panel], and then double-click [Add or Remove Programs].
For Windows Vista/7:
1.
From the [Start] menu, select [Control Panel].
2.
Click [Uninstall a Program] or double-click [Programs and Features].
For Windows 8:
Right-click the lower-left corner of the screen and select [Programs and Features].
2
Select [D500 Series], and then click [Uninstall/Change].
3
Click [Delete].
4
Click [Yes] to confirm the uninstallation.
5
Click [Exit] (or [Restart]).

To uninstall the MF Toolbox

1
Open [Programs and Features].
For Windows XP:
From the [Start] menu, select [Control Panel], and then double-click [Add or Remove Programs].
For Windows Vista/7:
1.
From the [Start] menu, select [Control Panel].
2.
Click [Uninstall a Program] or double-click [Programs and Features].
For Windows 8:
Right-click the lower-left corner of the screen and select [Programs and Features].
2
Select [Canon MF Toolbox 4.9], and then click [Uninstall].
3
Click [Remove].
4
Click [Exit].

To uninstall the Product Extended Survey Program

1
Open [Programs and Features].
For Windows XP:
From the [Start] menu, select [Control Panel], and then double-click [Add or Remove Programs].
For Windows Vista/7:
1.
From the [Start] menu, select [Control Panel].
2.
Click [Uninstall a Program] or double-click [Programs and Features].
For Windows 8:
Right-click the lower-left corner of the screen and select [Programs and Features].
2
Select [Canon Laser Printer/Scanner/Fax Extended Survey Program], and then click [Uninstall].
3
Follow the on-screen instructions.

For Macintosh

1
If the machine is connected to a computer with a USB cable, disconnect the USB cable.
If you want to delete the Scanner Driver or MF Toolbox, proceed to step 4.
2
Open [System Preferences], and then click [Print & Fax] or [Print & Scan].
3
Select the machine, and then click the [-] icon.
Delete all print queues set from this driver.
4
Start the Mac OS X Finder.
5
From the menu bar, click [Go] -> [Go to Folder].
6
Enter the location of the folder below, click [Go], and then delete a file or folder.
 - Drag a file or folder to [Trash] icon on the Dock to delete.
If [Authenticate] dialog box appears, enter the administrator's name and password, and then click [OK].
Software
Location of the folder to enter
Name of the file or folder to delete
Printer Driver
/Library/Printers/Canon/
CUPS_MF_Printer
/Library/Printers/PPDs/Contents/Resources/
CNPZBXXXZB.ppd.gz
(XXX may differ depending on the model.)
Scanner Driver
/ MF Toolbox
/Applications/Canon MF Utilities/
MF Toolbox
/Library/Application Support/Canon/
ScanGear MF
/Library/Image Capture/Devices/*
Canon MFScanner
/Library/Image Capture/TWAIN Data Sources/
Canon XXX.ds
(XXX may differ depending on the model.)
/Library/Launch Agents/
jp.co.canon.ScanGearMF.appl.Canon-
MF-Scan-Agent.plist
* Mac OS X 10.6 or later.
7
Close all windows open.
8
Restart the computer.
 
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