Paper Creases

Perform one of the following solutions according to the cause.

<Cause 1>Paper is not loaded properly in the paper drawer or multi-purpose tray.

Solution
Load the paper properly.
"Loading Paper in the Paper Drawer"
"Loading Paper in the Multi-purpose Tray"

<Cause 2> Damp paper is used.

Solution 1
Replace the paper with new paper in an unopened package.
"Precautions for Paper"
Solution 2
Perform the following procedure in the printer driver.
1.
Display the [Finishing] tab.
2.
Click [Advanced Settings].
3.
Set [Wrinkle Adjustment] to [Mode 1].
If the problem is not solved, specify [Mode 2].
If the problem is not solved, set [Curl Adjustment] to [On].
When you use thin paper (60 to 74 g/m²), setting [Paper Type] to [Plain L] and [Special Print Mode C] to [On] may prevent paper creases.
"Configuring the Printer Driver and Printing"
[Special Print Mode C] can also be set* using the printer's control panel.
"[Setup] Menu ([User Maintenance] Options)"
*
The setting of [Special Print Mode C] overrides the setting of [Wrinkle Adjustment].
<Setting Method for [Curl Adjustment]>
1.
Display the [Finishing] tab.
2.
Click [Advanced Settings].
3.
Set [Curl Adjustment] to [On].
If you specify these settings, the printing speed drops in stages.
Specifying these settings may result in poor print quality.
If activating [Wrinkle Adjustment] results in poor print quality, set [Curl Adjustment] to [On]. The print quality may improve.

<Cause 3> Appropriate paper is not being used.

Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"

<Cause 4> There is a foreign object inside the printer.

Solution
Remove the foreign object inside the printer.
0978-0KK