Paper Jams

Before removing jammed paper, see "Attention (Paper Jams)."

When a paper jam occurs, the printer beeps, displaying the message <Paper is jammed.> in the display.

This section describes the procedure for when [Animated Instruction] is set to [On] (default setting).
If [Animated Instruction] is set to [Off], the following screen is not displayed.

Messages appear one at a time. Confirm all of them.
As the messages disappear when the cover is open, take a note of them if required.

Remove the jammed paper according to the displayed message.

Paper Jam Area

Message

Clearance Procedure

(1) Multi-purpose tray

"Clearing Paper Jams (Multi-purpose Tray)"

(2) Drawer 1

"Clearing Paper Jams (Paper Drawer)"

(3) Drawer 2*, Drawer 3*

*	Only when the paper feeder (optional) is installed

"Clearing Paper Jams (Paper Drawer)"

(4) Duplex unit area

<2-sided unit area>

"Clearing Paper Jams (Duplex Unit)"

(5) Output tray/Sub-output tray

"Clearing Paper Jams (Inside the Output Area)"

(6) Inside the front cover

"Clearing Paper Jams (Inside the Front Cover)"

	Cleaning the feed roller may prevent frequent paper jams.
	"Cleaning the Feed Roller"

When you use thin paper (60 to 74 g/m²), setting [Paper Type] to [Plain L] and [Special Print Mode C] to [On] may prevent frequent paper jams.

"Configuring the Printer Driver and Printing"

[Special Print Mode C] can also be set using the printer's control panel.

"[Setup] Menu ([User Maintenance] Options)"