|
The currently set login service
Login services that will be enabled after the device is restarted
Default Authentication login services
The currently set login service can be uninstalled after the device is restarted.>
|
|
Problem
|
The application cannot be started because it does not contain any redistributable modules.
|
|
Action
|
Contact the application developer.
|
|
Problem
|
The application that you are attempting to launch contains applets. If the application was launched, the number of applets that would be booted on the system would exceed the limit (five applets), so the application cannot be launched.
|
|
Action
|
First, reduce the number of applets running on the system by stopping an application running on the system which includes an applet, and then restart the application.
|
|
Problem
|
The application cannot be started because the system resources for opening the application may not be available to be allocated.
|
|
Action
|
Restart this application after stopping other applications. It may be able to start this time.
|
|
Problem
|
The application cannot be started because the applet name the application is trying to register in the Applet Viewer Service differs from the applet name included in the application file.
|
|
Action
|
Since it is necessary to make corrections to the application file, contact the application developer.
|
|
Problem
|
The currently set login service, a login service that will be enabled after restarting the machine, and the Default Authentication login service cannot be uninstalled.
|
|
Action
|
Do not uninstall the currently set login service, a login service that will be enabled after restarting the machine, or the Default Authentication login service. To uninstall the currently set login service, uninstall it after restarting the machine.
|
|
Problem
|
The specified file does not exist or the file path is incorrect.
|
|
Action
|
Specify the file path correctly.
|
|
Problem
|
A manifest does not exist for the file specified as the application file.
|
|
Action
|
This application cannot be installed. Contact the application developer.
|
|
Problem
|
The specified file does not exist or the file path is incorrect.
|
|
Action
|
Specify the file path correctly.
|
|
Problem
|
Either the content of the files specified as application files is not correct or information is missing.
|
|
Action
|
This application file cannot be installed. Check the file. If there are no problems with the files, contact the application developer or the application support help desk.
|
|
Problem
|
Either the content of the files specified as license files is not correct or information is missing.
|
|
Action
|
This license file cannot be installed. Check the file. If there are no problems with the files, contact the application developer or the application support help desk.
|
|
Problem 1
|
Cannot confirm that there is a valid code signature inside the application file.
|
|
Action
|
Perform the correct code signing operation for the application.
|
|
Problem 2
|
The file may have been altered.
|
|
Action
|
Contact the application developer.
|
|
Problem
|
The application cannot be installed because the specified license file does not correspond to the specified application.
|
|
Action
|
Specify the license file that corresponds to the application.
|
|
Problem
|
The specified file is not system application. It cannot be installed from the [Enhanced System Application Management] page.
|
|
Action
|
Install it from the [Install MEAP Application] page.
|
|
Problem
|
The license file cannot be installed because the number of license file ID information logs contained in the license file exceeds the number that can be saved.
|
|
Action
|
Contact your local authorized Canon dealer or sales representatives.
|
|
Problem
|
License files that have been installed once cannot be installed again. The specified license file has already been installed.
|
|
Action
|
Since the specified license file cannot be installed, specify another file.
|
|
Problem
|
You cannot install the application unless you specify the license file that corresponds to the application at the same time.
|
|
Action
|
Specify the corresponding license file when specifying the application, and then install them.
|
|
Problem 1
|
<Inaccurate information> in the application file cannot be recognized as correct information.
|
|
Action
|
Contact the application developer or the application support help desk.
|
|
Problem 2
|
If the <Inaccurate information> is the MEAP Specifications, the application's MEAP specification values and the printer's MEAP specification values do not match.
|
|
Action
|
Contact your local authorized Canon dealer or sales representatives.
|
|
Problem
|
The application cannot be installed because required information is not included in the application.
|
|
Action
|
Check the file. If there are no problems with the files, contact the application developer or the application support help desk concerning the <Missing Information>.
|
|
Problem
|
Some applications can only be installed in certain printer models. It cannot be installed in this model.
|
|
Action
|
Specify an application that supports this printer.
|
|
Problem
|
License files contain the serial number information of printers in which the license file can be installed. The specified license cannot be installed because it does not contain the printer's serial number information.
|
|
Action
|
Specify a license file that matches the serial number of this printer.
|
|
Problem
|
The application cannot be installed because the display area of an applet included in the application exceeds the area that can be displayed on the operation panel of the printer.
|
|
Action
|
Install an application that contains applets that support this printer.
|
|
Problem
|
The specified application file is a file for updating an application which is already installed. It is necessary to stop the application which is to be updated before updating.
|
|
Action
|
Stop the application that you want to update, and then perform the update again.
|
|
Problem
|
Although the specified application file is an update file for the login service that is currently set, it cannot update a login service that has already started.
|
|
Action
|
To install the update file for the login service, start another login service, and then install the update file.
|
|
Problem
|
The application cannot be installed because there is not enough free storage capacity.
|
|
Action
|
Make storage capacity available by uninstalling an application that is not being used.
|
|
Problem
|
The [Cancel] button was pressed when the installation operation could not be cancelled.
|
|
Action
|
Disable the license file, download it from the [License Management] page, and then uninstall it.
|
|
Problem
|
The installation could not be completed because it conflicted with a system shutdown.
|
|
Action
|
Restart the printer and perform the install again.
|
|
Problem
|
Either it is installed in another application outside of SMS, or the application cannot be installed because the firmware has been updated.
|
|
Action
|
Wait until the processing stops before installing the application.
|
|
Problem
|
An error has occurred for some reason. See <Error Details> for details.
|
|
Action
|
If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales representatives.
|