Blank Paper Is Output (Nothing Is Printed on the Paper)
Perform one of the following solutions according to the cause.
<Cause 1> The toner cartridge was installed with the sealing tape still attached.
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Solution
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Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall the toner cartridge.
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<Cause 2> Multiple sheets of paper are fed at a time.
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Solution
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Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface.
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<Cause 3> The rubber pad in the paper cassette is dirty.
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Solution
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Clean the rubber pad in the paper cassette.
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<Cause 4> The size of the paper loaded in a paper source is different from the following settings.
Setting for [Output Size] in the [Page Setup] sheet in the printer driver
[MP Tray Paper Size], [Cassette 1 Size], [Cassette 2 Size] or [Cassette 3 Size] in the [Select Feeder] menu
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Solution
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When the message <Check paper size.> appears in the display, perform the described solutions in “A Message Appears in the Control Panel.”
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