Paper Creases

Perform one of the following solutions according to the cause.

<Cause 1>Paper is not loaded properly in the paper drawer or multi-purpose tray.

Solution
Load the paper properly.

<Cause 2> Damp paper is used.

Solution
Replace the paper with new paper in an unopened package.

<Cause 3> Appropriate paper is not being used.

Solution
Replace the paper with that which can be used with this printer.

<Cause 4> There is a foreign object inside the printer.

Solution
Remove the foreign object inside the printer.

<Cause 5> Depending on the paper type or the operating environment, the paper may be creased.

Solution 1
Perform the following procedure in the printer driver.
1.
Display the [Paper Source] sheet.
2.
Set [Paper Type] to one of the following settings.
Currently Selected Setting
Setting to be Selected
[Plain L]
[Plain L2]
[Plain]/[Plain H]
[Plain L]
[Heavy 1]
[Plain H]
[Heavy 2]
[Heavy 1]
[Heavy 3]
[Heavy 2]
[Envelope H]
[Envelope]
[Coated 2]
[Coated 1]
[Coated 3]
[Coated 2]
[Coated 4]
[Coated 3]
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
Solution 2
Select [Curl Correction] under [Special Print Mode] set it to [On] and print again.
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
If you specify this setting, printing speed drops.
0264-0CH