Blank Paper Is Output (Nothing Is Printed on the Paper)

Perform one of the following solutions according to the cause.

<Cause 1> The toner cartridge was installed with the sealing tape still attached.

Solution
Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall the toner cartridge.

<Cause 2> Multiple sheets of paper are fed at a time.

Solution
Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface.

<Cause 3> The size of the paper loaded in a paper source is different from the following settings.

Setting for [Output Size] in the [Page Setup] sheet in the printer driver
[MP Tray Paper Size], [Drawer 1 Size], or [Drawer 2 Size] in the [Select Feeder] menu
Solution
When the message <Check Paper Size> appears in the display, perform the described solutions in "A Message Appears in the Control Panel."
051R-0KX