Problem
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The file does not exist on the specified path or the file path is incorrect.
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Action
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Specify the file path correctly.
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Problem
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The specified file is not a switch license file.
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Action
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Check to make sure that the specified file is a switch license file for password initialization.
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Problem
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Information is missing from the specified file.
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Action
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The password cannot be initialized using the specified file. Check the content of the file.
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Problem
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The specified file is not a switch license file for initializing the password.
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Action
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Specify a switch license file for initializing the password.
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Problem
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The specified license file has already been installed. License files that have been installed once cannot be installed again.
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Action
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Since the specified license file cannot be installed, specify another file.
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Problem
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Either it is installed in another application outside of SMS, or it cannot initialize the password because the firmware is being updated.
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Action
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Wait until the processing stops before initializing the password.
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Problem
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Only users with administrator rights can log in to SMS with the user name and password that they use for logging in to the printer. The user trying to log in cannot do so because they do not have administrator rights.
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Action
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Log in again with the user name and password of a user with administrator rights.
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Problem
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Cannot log in for a period of time because either another user is logged in or when the user was logged in before, the logout procedure was not performed properly.
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Action
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If another user is logged in, wait until the user logs out. If another user is not logged in, wait for the lock to be cancelled.
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Problem
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An error has occurred for some reason. See <Error Details> for details.
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Action
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If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales representatives.
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