You Cannot Install the Printer Driver

NOTE
For Macintosh users
This section describes the procedure for Windows as an example.
For details on the procedure for Macintosh, see "Driver Guide."
If a symptom that is not indicated in this section occurs, see "Chapter 6 Troubleshooting" in Driver Guide.
For details on the procedure for displaying "Driver Guide", see "Viewing the Driver Guide."

If a problem occurs during the installation

Select a problem during the installation from any of the following.
Connection with a USB cable
Connection with a LAN cable
Connection via the print server
(Client)

If the printer driver is not installed properly

Perform the following procedure.
Solution 1
Install the printer driver again.
For details on the procedure for uninstalling or installing the printer driver, see "Printer Driver Installation Guide."
For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation."
Solution 2
(Only when connecting with USB)
Uninstall the USB class driver, and then install the printer driver again.
For details on the procedure for uninstalling the USB class driver and installing the printer driver, see "Printer Driver Installation Guide."
For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation."
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