The Alarm Indicator Is On/Blinking
When the Alarm Indicator Is On
A problem is occurring in the printer, and the message <Service Error> appears in the Printer Status Window. Perform the following procedure to cycle the power of the printer.
1
Turn the printer OFF, wait for 10 seconds or longer, and then turn it ON again.
If the message does not reappear, the printer is ready.
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If the message reappears, you need to request service.
Follow the procedure below, and then contact your local authorized Canon dealer to request service. |
2
Note down the error code displayed in the Printer Status Window.
3
Turn the printer OFF, then disconnect the cables or cords from the printer.
<How to disconnect the cable or cord>
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USB cable*
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(2) Turn the computer off.
(3) Disconnect the cable from the printer.
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LAN cable*
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(4) Disconnect the cable from the printer.
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Power cord
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(5) Disconnect the power plug from the AC power outlet.
(6) Disconnect the cable from the printer.
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*
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Whether the cable is connected or not varies depending on your environment.
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4
Contact your local authorized Canon dealer to request service.
When contacting your Canon dealer, please report also the error code which you noted down in Step 2.
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If you are not sure what the problem is, contact your local authorized Canon dealer.
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The Alarm Indicator Is Blinking
Solve the problem following the message displayed in the Printer Status Window.
 If the Printer Status Window is not displayed |
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