Residual Images Appear on Non-printed Areas
Perform one of the following solutions according to the cause.
<Cause 1> Appropriate paper is not being used.
Solution
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Replace the paper with that which can be used with this printer.
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<Cause 2> When 60 to 74 g/m² paper is printed, depending on the operating environment (especially in a high-humidity environment), residual images may appear.
Solution 1
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Perform the following procedure in the printer driver.
1.
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Display the [Paper Source] sheet.
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2.
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Set [Paper Type] to [Thin 2].
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If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
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Solution 2
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Perform the following procedure in the Printer Status Window.
1.
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Display the Printer Status Window.
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2.
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From the [Options] menu, select [Device Settings] → [Assisting Print Settings].
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3.
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Select the [Perform Curl Correction for Output Paper] check box.
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[Perform Curl Correction for Output Paper] is enabled only when [Paper Type] in the [Paper Source] sheet in the printer driver is set to [Thin 1].
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<Cause 3> The drum in any of the toner cartridges has deteriorated.
Solution
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Replace the toner cartridges with new ones.
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